"I am so blessed that I found Link Interactive. Their service has been nothing but great. I would highly recommend Link Interactive to my friends. Each time I have an issue, Link is always right there to help me resolve it. If an item is defective or not running up to par, they send a replacement right away and they even send the FedEx packing slip so I can return it with free shipping. With my Link Interactive system in place, i feel pretty secure and safe."
"I found Link Interactive like everyone on Costco’s website. My contract was going to be up in a month or so, I wanted to get a head start shopping for a new alarm system. My previous alarm company could not match the price of Link Interactive monthly monitoring fees. So I decided to switch over to Link Interactive. From the sales man to tech support, everyone has been very helpful. Every question I had with emails or phone calls were answered. I would highly recommend Link Interactive for your home security needs."
"We liked that we could install Link Interactive ourselves and we had the ability to work with it online. They also have a very good customer service. I was really pleased that we were notified immediately when we had an incident where the alarm was triggered and we weren’t home. We happened to be nearby and by the time we got home, the police were already there. That made me feel really good and confident in their services. I’d recommend them."
"They are the best, I love the customer services and the way the system you fill safe and you know they monitoring the house in all time. Without knowing we had before reception t-mobile Bay area the company notified us and fix the problem asap"
"Link Interactive is easy to use and my experience in having it has been pretty good. I ordered it online and received the package, had all the information I needed to install everything and get it started, so installation went smooth and easy. Most people would be able to know to install it right after they receive the package. And now I have a lot less worry because if anything goes on, I get notifications through the app on my phone, which is nice to have."
"We purchased our alarm system (it is a self-install system). I am very pleased with the products. The install was fairly easy. The company was very responsive- sent me an email after a month checking in as I had not installed the system yet."
"Sold me a security system. They provided the equipment, pre programmed, I installed. Great company. Very concerned staff and very pleasant to deal with. Overall an excellent company."
"Customer service is unbelievable. They set the bar on how Customer Service should perform. Extremely pleased since I made the swap to Link Interactive !!"
"We have Link Interactive as home security for over a year now. It’s cost-effective and they have great customer service. They are easy to get a hold of and to communicate by e-mail or phone call. We have a camera in our system that I can check on and I get emails when the alarm is set and when it’s turned off. It’s kind of cool to be able to keep an eye on what’s going on. We’re pretty happy that we’ve reached them. It’s a great alternative to the traditional alarm system."
"They provide self-install kit containing different types of sensors and monitors and 24 hr monitoring service. Link Interactive’s product and service is very good so far. The sensors are sensitive and responsive. The customer service is professional and helpful. I have several questions about installation and using the product and they gave me satisfactory responses. The self-installation kit is pretty easy to do by yourself."
"Great Communication. Totally would recommend. Excellent customer service. They’re easy to get ahold of and promt at answering all my questions. I had one door sensor that had a bad battery but they sent me a new one plus extras without questions. Definitely worth the price too, it can’t be beat for what’s offered and the great assistance. I accidentally set the alarm off and they called right away to see if I needed EMS. I was very impressed."
"I was shocked with the level of service and response I got which is incomparable. I found Link Interactive support very understanding, helpful, patient, and well aware of any potential problems."